Accounts Receivable Analyst - Service Strategy Enablement

The role

This position sits in Stripe's Finance Operations group, which supplies core internal services spanning technology, payroll, and monetization. The analyst focuses on making billing faster and more reliable for negotiated enterprise contracts while strengthening how receivables are handled. The work involves partnering with accounting, finance, tax, and engineering teams.

What you would do

• Handle legal agreements with precision and close attention to small details.
• Design and run billing and payment-collection workflows for intricate customer contracts and emerging business lines.
• Build repeatable, traceable receivables procedures for both newly onboarded and established customers.
• Coordinate with a wide set of groups, including commerce platforms, deal desk, counsel, sales operations, audit, go-to-market, engineering, and accounting, to roll out novel pricing arrangements.
• Work with account owners to address customer questions about setup, rollout, invoicing, and overdue balances.
• Represent customers internally by relaying feedback to sales, product, engineering, support, and legal on product improvements.
• Spot and implement continuous improvements to day-to-day operations.

What they asked for

• Five or more years in customer-facing work, ideally in success, advisory, financial services, account stewardship, or selling roles, around technically complex offerings.
• Track record of guiding technical conversations and getting others to act on the merits of a recommendation.
• Meticulous while still grasping how many transactions add up across the business.
• Solid analytical ability: can dig through data and partner with others to reach conclusions.
• Background in running operations smoothly, with strong organization and scheduling habits.
• Can build productive working relationships with varied people inside and outside the company, including sales and service colleagues.
• Adaptable and forward-leaning, thriving where priorities shift frequently and the pace is high.

Nice to have

• Able to examine process and data to gauge effects on customers and financial results.
• Fluent in SQL and hands-on with G Suite and Google Sheets on very large data sets.
• Exposure to payments businesses.
• Hands-on project coordination and consulting across groups.
• Enthusiasm for learning and for solving problems through systems and automation.
• Proactive, willing to question assumptions, and creative in approach.