Engineering Manager, Customer Platform (GenAI)

The role

This manager role sits within Scale Frontier Data and leads the Customer Platform team, which handles integration between Scale's product and outside systems. The position covers strategy, architecture, and delivery across API work, distributed systems, and the underlying data platform, serving both internal teams and external customers.

What you would do

• Own major product areas end to end
• Partner with internal and external customers across functions
• Ship features spanning frontend, backend, system design, debugging, and testing
• Run fast experimentation cycles while keeping quality high
• Guide products from initial concept through production
• Shape team culture, values, and engineering processes as the group grows
• Coach and develop less senior engineers
• Coordinate with cross-functional partners to scope and launch new features

What they asked for

• Roughly seven to ten years of relevant experience preferred
• Proven record of delivering high-quality features at scale
• Comfortable in a rapidly changing environment
• Able to translate business and product goals into technical plans
• Strong problem-solving ability and comfort working solo or within a team
• Based in or willing to work from San Francisco or New York City on a hybrid schedule