Intercom

Application Security Engineer

Engineer on Fin's security team who builds and runs tier-zero security services and customer-facing protections for an AI customer-support product, based in Dublin.

The role

This role sits within Fin's Security Engineering group, a team that operates critical trust services and also builds security features customers use directly. The engineer works as a builder who partners with product teams to bake security into how software is designed and shipped, with an emphasis on AI-era threats.

What you would do

  • Build and run the highest-criticality security services, including identity and login systems and audit trails
  • Create customer-facing controls such as access management, permissions, and malicious link scanning
  • Review designs, model threats, and run security assessments for new features
  • Develop internal tooling and automation that makes secure coding the easy default
  • Set and promote secure development guidance across the organization
  • Lead application security work across the development lifecycle and head incident response and remediation
  • Take part in an on-call rotation for security issues
  • Assess and reduce risks introduced by AI-driven products and AI-assisted coding tools

What they asked for

  • Hands-on background in application or product security within software-as-a-service products
  • Solid software engineering background running production systems
  • Working knowledge of modern app security threats, secure development, and threat modelling
  • Experience with authentication, authorization, or enterprise identity controls
  • Track record performing architecture reviews and security assessments
  • Practical incident response experience, including leading investigations
  • Strong coding ability and experience building internal tools or automation
  • Comfort with AI-assisted development tools and clear cross-functional communication

Nice to have

  • Experience building or running SSO, SAML, or identity and access management
  • Experience securing AI or LLM-based products and agentic or retrieval systems
  • Experience building security automation at scale
  • Familiarity with cloud, infrastructure, or distributed systems security
  • Exposure to both large SaaS platforms and fast-growing companies
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