Engineering Manager, Service Platform

The role

This fully remote role leads the group that runs Instacart's foundational release and deployment tooling, including canary analysis and end-to-end shipping pipelines. The manager sits in a platform function that every engineering organization relies on and works alongside product, infrastructure, and service teams to shape its direction.

What you would do

• Direct a team responsible for deployment and canary systems
• Set product direction and roadmap for internal shipping tools
• Coordinate with product, infrastructure, and service groups on platform priorities
• Drive reliability and platform initiatives from start to finish
• Make tooling for deploying, validating, and monitoring services intuitive for engineers
• Guide the technical design of resilient, scalable systems
• Lead incident response and build strong triage habits across the team
• Keep priorities clear amid competing demands from across the company

What they asked for

• Bachelor's degree in CS or a related field, or equivalent hands-on experience
• 2+ years leading people, with real depth in distributed systems design and debugging
• 7+ years building software in one or more programming languages
• Track record of launching high-impact products, ideally internal developer-facing ones
• Commitment to high standards for production service quality

Nice to have

• Clear communicator who can frame problems for varied audiences
• Comfortable working through ambiguity and pulling in the right people
• Experience shipping user-facing products
• Background building high-scale infrastructure platforms
• Long-range thinker who generates bold ideas