Developer Advocate - Service Management EMEA

The role

This developer advocacy role sits within Datadog's advocacy and engineering teams and centers on incident response, on-call, and operational automation. The advocate acts as an expert on the service management product area, producing public-facing material and working alongside product engineers. The position is open to candidates in France, Spain, and the Netherlands.

What you would do

• Serve as the go-to expert on service management topics such as incident handling, on-call rotations, and workflow automation
• Produce varied educational content including demos, talks, articles, documentation, webinars, and research reports
• Collaborate with product engineers to build demonstrations and help internal teams sharpen their presentation skills
• Engage with open source communities to spread key messages and build new product integrations
• Give product feedback, file bug reports, and contribute documentation or code

What they asked for

• Roughly five or more years as a platform, SRE, DevOps, or software engineer with real on-call and production incident experience
• Solid grasp of incident response, on-call practice, post-incident reviews, and SLOs
• Familiarity with common service management tools such as PagerDuty, Opsgenie, Rootly, or Jira
• Around two or more years producing technical content, such as talks, workshops, videos, or open source contributions
• Working knowledge of at least one scripting or programming language and comfort with APIs and cloud infrastructure
• Publicly viewable writing, demos, or presentation recordings on technical subjects

Nice to have

• Hands-on experience with ITSM platforms like ServiceNow or Jira Service Management
• Active participation in SRE, DevOps, or incident response communities