Brex

Compliance Manager, Marketing

Hands-on manager overseeing regulatory compliance review of customer-facing marketing across Brex's payments, card, and banking products in San Francisco.

The role

This role sits at the crossroads of compliance, marketing, and product, reviewing outward-facing materials so they meet legal standards and internal guidelines. The position is execution-heavy, handling a steady flow of review requests while also refining the processes, guidance, and training behind the program.

What you would do

  • Assess marketing assets across channels such as web, search, campaigns, email, and promotions against internal rules and consumer protection law
  • Confirm that marketing claims are truthful, backed by evidence, and carry proper disclosures, including checking performance claims
  • Triage a heavy queue of review requests, rank them by risk, and hit turnaround targets
  • Work with marketing, product, and legal colleagues to turn complex regulations into practical guidance
  • Keep organized review records that support audits and reporting
  • Escalate riskier or intricate matters to senior compliance leaders with suggested paths forward
  • Refine policies, procedures, training, and review workflows to speed things up and cut down on rework
  • Own recurring problems and build scalable fixes, while supporting partner bank requirements, audits, and regulator inquiries

What they asked for

  • Four to six years in compliance, legal, risk, or similar work within banking, financial services, or fintech
  • Prior experience reviewing marketing or customer-facing content in a regulated setting
  • Working command of marketing and consumer protection rules, with exposure to Reg Z, CAN-SPAM, or TCPA considered a plus
  • Sharp eye for detail and a practical approach to judging risk and applying regulations
  • Ability to give concise, constructive feedback in both writing and conversation
  • Juggle several priorities and deadlines in a fast, high-volume environment
  • Takes initiative, solves problems, and improves processes even when the path is unclear
  • Collaborative and hands-on, focused on getting work done across functions

Nice to have

  • Background in running or growing a marketing compliance review function
  • Knowledge of payments, card programs, and complex banking products
  • Work history with partner banks or bank-sponsored partnership structures
  • Understanding of AI-assisted content creation and the compliance questions it raises
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