Communications Lead, Platform

The role

This role sits in the Product Communications group and shapes how the Claude Platform, Anthropic's API offering, is described publicly. The lead works daily with platform product and engineering, product marketing, and developer relations, carrying everything from big launches to ongoing updates. The position is based in one of three US cities and expects a meaningful in-office presence.

What you would do

• Lead public-facing communications for the Claude Platform across launches, product updates, and recurring developer news
• Build lasting relationships with reporters, newsletter authors, and creators who cover AI platforms and the API market
• Prepare platform executives to speak well in press interviews, podcasts, panels, and informal media moments
• Coordinate with product, engineering, product marketing, and developer relations so messaging matches how the product is sold and supported
• Relay customer feedback to the teams positioned to act on it
• Decide which channel mix fits a given moment across press, social, owned, and community, and run several at once when warranted

What they asked for

• Background in communications, PR, or product marketing, including substantial work on platform, API, developer, or business software products
• Understanding of both developer culture and how enterprises make purchasing decisions
• Ability to judge timing and tone when AI discourse is loud
• Good instincts for which product news merits attention and curiosity about what makes a launch resonate
• Operates with high initiative and little self-focus, leaning toward action
• Bachelor's degree or an equivalent mix of education, training, and experience in a relevant field

Nice to have

• Prior comms work at a company whose core offering is a developer-facing service or enterprise software
• Established contacts among journalists who write about AI infrastructure, business software, or developer communities
• Hands-on experience promoting machine learning or AI offerings
• Eight to ten years working in communications, PR, or product marketing
• Fluency in online tech communities and fast-moving developer chatter, with an ability to spot stories early