Airbnb

Community Engagement Lead, Spain and Portugal

Leads the host community strategy for Spain and Portugal, running engagement programs at scale and coordinating cross-functional work and one community manager.

The role

This regional leadership position sits within the company's community team and is based in Barcelona. The holder designs and runs host programs such as clubs and events, tests new approaches, and feeds learnings into the global strategy. They serve as the local link between the company and its hosts, working alongside country leadership, policy, legal, and supply groups.

What you would do

  • Act as the main liaison between the local company team and hosts, coordinating cross-team efforts across the territory.
  • Own growth, engagement, and impact initiatives end to end, from scoping through delivery, including identifying and mitigating risks.
  • Run local community programs with disciplined resource use and a strong focus on execution.
  • Partner with country leadership, policy, legal, communications, marketing, partnerships, and supply groups to drive impact.
  • Supervise the day-to-day work of one community engagement manager.
  • Pilot new value propositions and new ways to recruit, onboard, and retain community leaders.
  • Design train-the-trainer structures and content plans that increase host participation.
  • Plan and host online and in-person community gatherings.
  • Produce training material and communications for internal partners, and serve as the local authority on host needs and market trends.
  • Help hosts understand and follow short-term rental compliance obligations alongside policy and legal teams.

What they asked for

  • Ten or more years in community management, strategy, operations, or project management.
  • Proven strategic project leadership with experience running programs and processes.
  • Able to tie community objectives to commercial goals.
  • Familiarity with regulatory environments.
  • Entrepreneurial, solutions-minded, and growth-oriented.
  • Self-directed and able to work with minimal oversight.
  • Clear spoken communication and strong interpersonal skills.
  • Skilled at influencing cross-functional peers through persuasion, negotiation, and consensus building.
  • Native-level Spanish and fluent English.

Nice to have

  • Portuguese fluency
  • Experience as a host on the platform
  • Enthusiasm for the company's mission and its hosts
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